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SHIPPING & RETURNS

Shipping Policy

Please allow 24-48 hours to process orders. All Products ships within 1 - 7 business days. 

ALL DOMESTIC SHIPMENTS TAKE 5-8 BUSINESS DAYS (NO HOLIDAYS & NO WEEKENDS)

 

PLEASE EMAIL US *BEFORE ORDERING FOR EXPRESS SHIPPING OPTIONS

ALL INTERNATIONAL SHIPMENTS: 6-10 BUSINESS DAYS *FROM THE DAY WE SHIP (times may vary)

 

PLEASE ENSURE YOU ORDER IS 100% CORRECT BEFORE ORDERING, THERE WILL BE NO ORDER CHANGES ALLOWED AFTER YOUR PAYMENT HAS BEEN SUBMITTED.

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IF YOU ARE SEEKING CHANGES WITHIN YOUR ORDER, YOU WILL HAVE TO COMPLETE AN EXCHANGE AFTER* YOUR ORDER ARRIVES (ALL EXCHANGES WILL FOLLOW OUR EXCHANGE POLICY & FEES SHOWN ABOVE).

Return & Exchange Policy

  • We are not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.

  • Damaged or incorrect item(s) must be reported within 7 days of delivery. ​

  • This can happen if (1) an address is invalid or missing information, (2) the carrier is unable to deliver your package, or (3) the order is refused by the customer at time of delivery.

  • Returned-to-Sender or Refused packages will be restocked and you will be issued store credit minus initial shipping charges.

  • We are unable to make changes to orders once they have been placed in our system. To ensure that your package is properly delivered, make sure that your address is entered correctly and includes all relevant information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) are critical to ensuring delivery.

  • We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect at the time of purchase.

  • All credit card information must match. We will refund your order if card name and shipping information does not match.

 

We reserve the right to solely define and limit, refuse, and/or reject returns from customers at any time.

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